Website Terms of Service

Good Work Lab Limited

The Good Work Lab
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ

Company No. 15415819 | ICO Registration: ZC010023

hello@goodworklab.co.uk | +44 3334 440341

Last Updated: 27 October 2025

1. Introduction & Acceptance

These Website Terms of Service (“Terms”) govern your access to and use of the Good Work Lab website (www.goodworklab.co.uk) and all associated content, services, and features (collectively, the “Site”).

By accessing, browsing, or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Site.

Good Work Lab Limited (“we,” “us,” “our,” or “Good Work Lab”) reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes your acceptance of the updated Terms.

2. Intellectual Property Rights

2.1 Ownership

All content on the Site, including but not limited to text, graphics, logos, images, videos, audio, software, code, and design elements, is the exclusive property of Good Work Lab Limited or its licensors and is protected by UK copyright law, trademark law, and international intellectual property conventions.

Good Work Lab Trademarks:

LeadER™, EquiSense™, UnionSense™, InvestiSure™, REWS™, Restorative Risk Register (RRR™), and Good Work Lab™ are registered trademarks of Good Work Lab Limited. Unauthorised use is prohibited.

2.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Site for your personal, non-commercial use only. This license does not permit you to:

  • Reproduce, distribute, or transmit any content
  • Modify, adapt, or create derivative works
  • Remove or obscure any copyright, trademark, or proprietary notices
  • Use content for commercial purposes without written permission
  • Reverse-engineer or attempt to derive our methodologies or algorithms

2.3 User-Generated Content

If you submit comments, feedback, testimonials, or other content to the Site, you grant Good Work Lab a perpetual, royalty-free, worldwide license to use, reproduce, modify, and display such content for marketing, improvement, and operational purposes. You warrant that you own or control all rights to any content you submit.

3. Permitted and Prohibited Use

3.1 Permitted Use

You may use the Site to:

  • View and read published content
  • Subscribe to our newsletter (The Kerfuffle Monitor)
  • Download publicly available resources, templates, and toolkits
  • Contact us via contact forms or email
  • Attend webinars or access recorded sessions
  • Schedule consultations via Calendly or similar booking tools

3.2 Prohibited Use

You must not:

  • Access, scrape, or extract data from the Site using automated tools, bots, or scripts without written permission
  • Attempt to gain unauthorised access to restricted areas or systems
  • Transmit viruses, malware, or any code of a destructive nature
  • Engage in harassment, abuse, or threatening behaviour
  • Post spam, unsolicited marketing, or commercial solicitations
  • Impersonate any person or entity
  • Violate any applicable laws, regulations, or third-party rights
  • Interfere with the Site’s functionality or security
  • Collect or store personal data of other users without consent
  • Use the Site for any illegal or unethical purpose

Violation of these terms may result in immediate suspension or termination of your access to the Site.

4. Disclaimer of Professional Advice

4.1 General Information Only

The content published on the Site (including blog posts, articles, case studies, toolkits, and resources) is provided for general informational purposes only and does not constitute professional advice, legal advice, employment advice, or a substitute for consultation with a qualified professional.

4.2 No Professional Relationship

Accessing or using the Site does not establish a professional relationship, engagement, or contract between you and Good Work Lab. Any engagement for consulting services, diagnostics, training, or investigations requires a separate written agreement.

4.3 Reliance at Your Own Risk

You acknowledge that:

  • You are responsible for evaluating the accuracy, completeness, and suitability of any information on the Site
  • You should not rely solely on Site content for decision-making
  • You should seek independent professional advice before taking any action based on Site content
  • Good Work Lab is not liable for any loss, damage, or consequence arising from your reliance on Site content

5. Limitation of Liability

5.1 Exclusion of Warranties

The Site is provided on an “as is” and “as available” basis. Good Work Lab makes no representations or warranties, express or implied, regarding:

  • The accuracy, completeness, or reliability of Site content
  • The fitness of the Site for any particular purpose
  • The uninterrupted or error-free operation of the Site
  • The security or integrity of the Site or any data transmitted
  • The absence of viruses, malware, or other harmful code

5.2 Limitation of Damages

To the fullest extent permitted by law, Good Work Lab shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use the Site
  • Any errors, omissions, or inaccuracies in Site content
  • Any interruption, suspension, or termination of the Site
  • Loss of data, revenue, profits, or business opportunity
  • Reliance on third-party content or links

This limitation applies regardless of the cause of action (contract, tort, negligence, strict liability, or otherwise) and even if Good Work Lab has been advised of the possibility of such damages.

5.3 Liability Cap

Except where prohibited by law, Good Work Lab’s total liability to you for any claim arising from the Site shall not exceed £100.

6. Third-Party Links and Content

The Site may contain links to third-party websites, resources, and services that are not operated by Good Work Lab. We do not endorse, control, or assume responsibility for:

  • The accuracy, legality, or appropriateness of third-party content
  • The privacy practices or security of third-party sites
  • Any loss or damage arising from your use of third-party links or services

Your use of third-party sites is governed by their own terms and privacy policies. We recommend reviewing them before providing any personal information.

7. User Accounts & Security

7.1 Account Responsibility

If you create an account on the Site (e.g., for accessing restricted resources or scheduling), you are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Notifying us immediately of any unauthorised access
  • All activity conducted under your account

7.2 Account Termination

Good Work Lab reserves the right to suspend or terminate your account at any time, with or without cause, and without liability.

8. Data & Privacy

Your use of the Site is governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference. Please review these policies carefully.

By using the Site, you consent to the collection, processing, and use of your personal data as described in our Privacy Policy.

9. Indemnification

You agree to indemnify, defend, and hold harmless Good Work Lab, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your use of the Site
  • Your infringement of any third-party rights
  • Any content you submit or transmit via the Site

10. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the courts of England and Wales for any disputes arising from these Terms or your use of the Site.

11. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

12. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Good Work Lab regarding your use of the Site and supersede all prior agreements, understandings, and negotiations.

13. Contact & Support

If you have questions about these Terms, or if you wish to report a violation, please contact:

Good Work Lab Limited

Email: hello@goodworklab.co.uk

Phone: +44 3334 440341

Address:

The Good Work Lab
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ

14. Changes to These Terms

We may update these Terms periodically. Material changes will be posted on the Site with an updated “Last Updated” date. Your continued use of the Site following any changes constitutes your acceptance of the updated Terms.