Consultancy

Organisations in regulated and unionised sectors face complex employee relations risks.

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Challenge

Organisations in regulated and unionised sectors face complex employee relations risks. Legacy governance, adversarial union dynamics, and inconsistent manager capability drive legal exposure, operational disruption, and regulatory scrutiny. Compliance-only models entrench conflict and escalate costs. Audit-ready, strategic consultancy is now a board-level requirement. 

Expertise

Good Work Lab provides sector-leading consultancy through two service models:

  • Retainer Consulting: Embedded ER advisory, case support, manager coaching, early intervention, investigation support, and quarterly reviews. Tiers: Bronze, Silver, Gold. Flexible scope, 6–12 month terms, tailored to sector complexity.
  • Project-Based Consulting: Bespoke transformation projects—governance redesign, union partnership frameworks, manager capability programmes, culture change, and tribunal defence. Fixed scope, clear timelines, measurable outcomes. Investment is bespoke to each organisation and provided following a discovery session.

All consultancy is anchored in our CLIPA™ pillars (Compassion, Leadership, Inclusivity, Psychological Safety, Accountability) and validated against ERA 1996, Equality Act 2010, ACAS Code, and PIDA 1998. Delivery is pseudonymized and GDPR-compliant.

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Implication

Clients achieve:

  • 35–60% reduction in formal ER cases
  • 50% faster resolution times
  • £60k–£120k annual legal cost avoidance
  • Audit-ready, tribunal-defensible processes
  • Measurable improvement in manager confidence and union partnership

User Pathways

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Book a Discovery Session: 30-minute, no-obligation consultation to scope your diagnostic needs.

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Consulting Tiers: Select retainer or project-based engagement, tailored to your risk profile and transformation goals.

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Case Studies: Review sector-specific outcomes in NHS, higher education, and local authorities.

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Post-Diagnostic Integration: Retainer support available following diagnostics or project delivery.

Trust & Authority

Consultancy delivered by Employment Law qualified, FCIPD-accredited experts with tribunal-tested experience. All methods are sector-validated, and compliant with GDPR, NHS DSPT, and ISO 27001.

Book a discovery session to discuss your ER transformation, or request a tailored proposal for retainer or project-based consulting.

All enquiries are handled with strict confidentiality under ICO-registered data protocols. For further information, contact hello@goodworklab.co.uk or call 0333 444 0341.

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